Privacy Policy

The Wholesome Hound, Raw Pet Food and Supplies is committed to responsible information handling practices. We recognize your right to confidentiality and your expectation of privacy protection. 

What information do we collect?

When you register for an account or place an order, we collect personal information such as your contact information (name, email address, phone number), billing/shipping information (credit card number, shipping address). When submitting personal information we will identify which fields are required in order to complete your request. In addition, during your visit our server may collect information on the pages visited and any search terms you entered on the site.

How is this information used?

We use the information you provide in order to:

1. Fulfill requests for products or information
2. Contact you about the status of your order
3. Provide customer service
4. Email you with product details, special offers, and site enhancements.

How does The Wholesome Hound secure my personal information?

When you place an order at The Wholesome Hound, your personal information and credit card information are encrypted using Secure Socket Layer (SSL) encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to us.

Does the Wholesome Hound site use cookies?

Yes. In order to personalize your experience, we use a feature on your Internet browser called a cookie. A "cookie" is a small data file that a Web site may send to your browser and which may then be stored on your system. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you shop at the site. Cookies are not used to access information entered on the secure server. This information can only be accessed when you enter your name and password.

Does The Wholesome Hound share the information I have provided?

The Wholesome Hound may enter into an agreement with other companies or individuals to perform functions on our behalf. These functions may include processing credit card payments, and fulfilling and delivering orders. These companies and individuals will have access to information necessary to perform their functions. They will not be allowed to use the information for any other purpose and will be bound to the terms of our privacy policy. In addition, we may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.

Your Consent

By using our Web site, you consent to the collection, use, and disclosure of information by the Wholesome Hound and to the terms of this privacy policy. Any changes to this privacy policy will be posted on this page so that you are kept informed of the information that we collect, how we use it, and under what circumstances we disclose it.

September 22, 2021